Terms of Service | A&A Car Transport LLC | MC-114471
for A and A Car Transport LLC
Last Updated: February 17, 2025
1. Acceptance of Terms
By accessing and using aandacartransport.com ("Website") and the services provided by A&A Car Transport LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services Description
A&A Car Transport LLC provides vehicle transportation services including but not limited to:
- Door-to-door auto transport
- Open and enclosed carrier options
- Interstate vehicle shipping
- Quote generation
- Logistics coordination
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account information
- Notify us of any unauthorized account access
- Comply with all applicable laws and regulations
- Pay all fees associated with our services
- Prepare vehicle according to shipping guidelines
4. Service Terms
4.1 Quotes and Pricing
- All quotes are estimates based on provided information
- Final pricing may vary based on actual circumstances
- Additional fees may apply for special handling or requirements
4.2 Scheduling
- Pickup and delivery dates are estimates
- Weather, traffic, and other factors may affect timing
- We will communicate any significant changes promptly
4.3 Vehicle Condition
- Vehicle condition will be documented before transport
- Bill of Lading will be issued by assigned carrier at time of pickup and on delivery
5. Payment Terms
- Payment methods accepted: Credit cards, debit cards, Zelle, Cash App.
- Deposit required to secure booking
- Balance due before vehicle delivery
- All fees are non-refundable unless otherwise specified
6. Cancellation Policy
- Cancellations must be made 48 hours before scheduled pickup
- Cancellation fees may apply
- Refund processing time: 5-7 business days
7. Liability and Insurance
- Insurance will be provided by the authorized carrier
- Coverage limits and details provided upon request
- Client responsible for personal items left in vehicle
- Force majeure conditions apply
8. Website Use
8.1 Intellectual Property
- All website content is our property
- No reproduction without written permission
- Trademarks and logos are protected
8.2 User Content
- You retain rights to your submitted content
- We may use feedback for service improvement
- Inappropriate content will be removed
9. Limitation of Liability
We are not liable for:
- Delays due to circumstances beyond our control
- Damage from improper vehicle preparation
- Loss of personal items left in vehicle
- Consequential or indirect damages
10. Communication
By using our services, you consent to receive:
- Service updates
- Tracking information
- Payment notifications
- Marketing communications (optional)
12. Modifications to Terms
- We reserve the right to modify these Terms
- Changes will be posted on the website
- Continued use constitutes acceptance of changes
13. Contact Information
For questions about these Terms:
Phone: 1-833-888-5097
Hours: 8:00 AM - 5:00 PM (Eastern Time)
SMS Terms of Service
A and A Car Transport LLC
Last Updated: February 17, 2025
1. SMS Consent Communication
Phone numbers obtained through our SMS consent process are strictly confidential and will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
When you consent to receive text messages from A and A Car Transport LLC, you may receive messages regarding:
- Vehicle transport scheduling and updates
- Pickup and delivery confirmations
- Service updates and tracking information
- Payment notifications
- Customer satisfaction follow-ups
Example: "Your vehicle transport with A and A Car Transport is scheduled for [Date]. Reply STOP to opt out."
3. Message Frequency
- Message frequency varies based on your transport service status
- You may receive up to 5 SMS messages per shipment
- Additional notifications for service updates or changes as needed
4. Standard Message and Data Rates
- Standard message and data rates may apply
- Charges vary by carrier and plan
- Additional fees may apply for international messages
5. Opt-In Methods
You can opt-in to receive SMS messages through:
- Our website form at aandacartransport.com
- Direct phone consent with our representatives
- Written consent on transport documentation
6. Opt-Out Instructions
- Reply "STOP" to any message to opt out
- Contact 1-833-888-5097 to request removal
- Email or written opt-out requests accepted
7. Help and Support
- Text "HELP" for assistance
- Call 1-833-888-5097
- Visit aandacartransport.com/faqs
8. Standard Messaging Disclosures
- Message & data rates may apply
- Text STOP to opt out
- Text HELP for assistance
- Visit aandacartransport.com/privacy for Privacy Policy
- Message frequency varies by service status