Frequently Asked Questions | A&A Car Transport Since 1999
Customer T&C Payment terms to Broker are due upon booking while Carrier payment is due upon deliver unless otherwise agreed. Family Towing-Familia Grua, Inc. d/b/a A&A Car Transport is a duly licensed Freight Broker with operating authority MC-114471. Terms & Conditions take precedence over all business transactions unless conflicting terms are contained in a separate contractual agreement with Customer. Customer warrants their compliance with all applicable laws, rules and regulations. Shipper’s insertion of A&A Car Transport’s name as the carrier on any bill of lading or shipping document shall be for Shipper’s convenience only and shall not change A&A Car Transport’s role as a property broker or the carrier’s role as a motor carrier. The carrier’s Cargo liability is governed by 49 USC § 14706 (Carmack). Handling and disposition of Loss and Damage Claims and Processing Salvage is governed by 49 CFR 370. Customer shall report concealed damage within 5 business days of delivery. Formal claims for loss or damage shall be filed within 9 months of delivery; in the event of non-delivery, within 9 months of the time product should have delivered. Payment of freight charges is required in order to process any claim. Customer may not offset claim amounts from payables. LIABILITY IS LIMITED TO THE DECLARED VALUED OR THE AMOUNT OF ANY DAMAGES ACTUALLY SUSTAINED, WHICHEVER IS LESS. DECLARED VALUE IS AGREED AND UNDERSTOOD TO BE NOT MORE THAN $5,000.00, UNLESS A HIGHER VALUE IS DECLARED WITHIN THE RESPECTIVE BOOKING CONFIRMATION.
Copyright © 1999 A and A Car Transport.
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FAQS
Open carriers is money saving way to transport your car across the country. And it is the fastest way to have it reach your destination.
While the closed carriers will be more ideal for classics cars, high maintenance type of cars, and lift gates For those really low profile vehicles. Protecting your vehicle from dirt, weather conditions and other such things that might open carrier will be expose for.
If you have any more questions our agents will be more happy to get those answers for you.
What is the difference from Open carriers and closed carriers?
Yes you can have up to 100lbs personal belongs. Preferably in a container or box in the trunk or rear seats below window level.
Can I pack things in my vehicle?
Price is determined by the mileage, season, vehicle make and model and if it’s operable or INOP.
Will I be charged by size or weight of my vehicle?
No, but If you can’t be at the pickup, or delivery location. you can have a family member, friend, and/or neighbor receive the car on your behalf.